Most Vantora fixtures are available in remote-dimmable or app/smart-home-compatible versions — look for "RC remote dimming," "APP with RC Dimmable," or "Three color Dimming" in the variant options on the product page. If you plan to use your own wall dimmer, choose a standard (non-remote) variant and confirm it's rated for LED loads. Still unsure which option fits your setup? Message us with your dimmer model and we'll confirm compatibility before you order.

Pendant lights, chandeliers, and wall sconces are hardwired fixtures and we recommend installation by a licensed electrician, especially for multi-arm chandeliers or ceiling-mounted pieces above 15 lbs. Table and floor lamps are plug-and-play — no electrician needed. Every fixture ships with mounting hardware and an instruction sheet; more detailed installation guides are available on our Policies & Customer Care page.

Fixtures with integrated LED modules (most chandeliers and pendants) come with the light source built in — no separate bulbs to buy. For fixtures listing a base type (such as G9), bulbs are sold separately so you can pick your preferred brightness and color temperature. The product's variant options will tell you which type applies — check the description or ask us if it's not listed.

Only fixtures listed under our Outdoor collection (like the Apex™ Wall Light, Linea™ Wall Light, and Crescent™ Solar Step Light) are weather-rated for exterior use. Indoor fixtures — chandeliers, pendants, and table lamps — are not moisture-rated and should stay indoors or in fully enclosed spaces. If you're unsure whether a piece is rated for your space, check the product tags for "Outdoor," or ask us before you install.

Before ordering, check the dimensions and drop-length options listed in each variant — most chandeliers and pendants offer multiple sizes (arm count, cord length) to match different ceiling heights and room sizes. If it still isn't right once it arrives, we accept returns on unused, original-packaging items — see full timelines and conditions on our Policies & Customer Care page.

Shipping is complimentary on every order — no minimum required. Processing and transit times vary by fixture, since larger statement chandeliers take longer to prepare than table lamps or wall sconces. You'll see an estimated delivery window at checkout before you pay. Once your order ships, you can track it anytime from our Order Tracking page.

Yes — every Vantora fixture is covered against manufacturing defects from the date of delivery. If anything arrives damaged or develops an issue under normal use, contact our support team with your order number and a photo, and we'll sort out a replacement or repair.

We're happy to help before you buy, not just after. Reach out to our team with the product name and your question, and we'll get back to you with a straight answer — no pressure to purchase.